We are currently updating our Privacy Policy to ensure we comply with the new General Data Protection Regulations (GDPR) which came into effect on 25th May 2018. This privacy policy sets out how Room57 Limited (Room57) uses and protects any information that you give Room57

Room57 Limited (“Room57”) operates Room57.com and may operate other websites. It is Room57’s policy to respect your privacy regarding any information we may collect while operating our websites. room57.com website may also act as a portal to other services. Should you run into one of these services on our website that accesses these third parties, we will endeavour to make it clear to you before you submit any data. Any other pages that do not prompt in this way, you can be assured that the data is for Room57 only and will not be shared with any third parties and only used for what it is intended for. Room57 when dealing with third parties will endeavour to ensure they are all GDPR compliant and no personal data is shared with these third parties. All servers and cloud storage used by Room57 that potentially hold any patient data are either located somewhere in the United Kingdom and/or are GDPR compliant. Room57 is committed to ensuring that all your personal data is protected and endeavour to ensure any third-party links or organisations work in the same way, we are not responsible – in any way – for the respective content of such sites. Please read the Privacy Policy of that site.  

What data Room57 may collect, either via the website, telephone email or face-to-face

The data collected will be all or part of the following:
• Full Name
• Full Address
• Post Code
• Contact numbers inc home, work or mobile
• Email addresses  

What will the data be used for?

The data collected will be used contact purposes and any financial requirements such as invoicing and billing. Any survey data collected, survey form link being sent out that you have opted in, will be used to assess the quality of Room57 services and facilities. You can opt out anytime or just not fill in the form. Any marketing data, if you have opted in, will be used to inform you of any new products or services available from Room57 or other parties. None of your personal data will be shared with the third-parties. Third-party services information, if we feel would be of interest to you, contact would come directly from Room57. You can opt out anytime. No data will be used for any other purposes other than those agreed or outlined in this Privacy policy  

How long do we keep your data?

All client data are kept for a minimum of 7 years to match those required by financial records. Any enquiry data is kept for 2 years, If no further contact is made within this time, all data is either anonymised or deleted. All financial records are kept for a minimum of 7 years as required by HMRC  

Is data shared with any third-parties?

No data is shared with any third-parties unless a request is made by an agency acting on behalf of the client, such as a solicitor or law enforcement agencies.  

How can I check the data you hold is current and correct?

You can make a data request any time and we will endeavour to meet your request within the 40 days allowed. We can provide an electronic version free of charge but any paper copies or other delivery methods other than email may incur an administration charge.  


In the GDPR, we see cookies mentioned in Recital 30, which states: NATURAL PERSONS MAY BE ASSOCIATED WITH ONLINE IDENTIFIERS…SUCH AS INTERNET PROTOCOL ADDRESSES, COOKIE IDENTIFIERS OR OTHER IDENTIFIERS…. THIS MAY LEAVE TRACES WHICH, IN PARTICULAR WHEN COMBINED WITH UNIQUE IDENTIFIERS AND OTHER INFORMATION RECEIVED BY THE SERVERS, MAY BE USED TO CREATE PROFILES OF THE NATURAL PERSONS AND IDENTIFY THEM.” The idea is relatively simple: cookies can be used to uniquely identify a person, therefore we treat them as personal data. It will affect those identifiers used for analytics, advertising, but also those used for functional services like chats and surveys. When you visit the website, www.room57.com, you will be greeted with a cookie consent pop-up with more information than usual. Here you can choose to opt-in any particular areas and remain out of others. This can be changed at any time during your visit. It is important to note that remaining opted out of all the cookies will result in a limited experience. Room57 does not store these cookies and they are only used during your visit.  

Privacy Policy Changes

Although most changes are likely to be minor, Room57 may change its Privacy Policy from time to time, and in Room57’s sole discretion. Room57 encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a Room57.com account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
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